If you have questions… we have answers!
If you have questions… we have answers!
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Our Most Frequently Asked Questions
Something we’ve noticed throughout the years is that many new clients and customers often ask the same questions. And we think these are good questions, so we put them in this interactive and fun to use FAQ section.
We will be adding to this on a regular basis and updating as we get even more great questions. Have suggestions, better questions or great ideas? We want to hear from you, don’t be shy drop us a line.
Do You Have Any Questions?
It’s easy to use and you can read the answers by clicking on the +plus sign to the far right of the question, it will toggle open and reveal our replies.
Even our web designer thinks it’s fun to click on!
HOW DO I BOOK A DATE FOR A VIDEO SHOOT?
I require 50% down to hold the date. This is a non-refundable deposit, within reason. I need to do this because if I book a date and then it gets canceled there’s a chance I may not be able to rebook it fast enough and it’s just cost me money.
I can reschedule for a small fee in most cases as long as there is enough notification ahead of time.
This is pretty much an industry-standard find with videographers, photographers, DJs and other similar types of service businesses.
Please contact me so we can discuss your budgets and the type of shoot, production requirements so that we can make sure that we are well prepared.
I NEED VIDEO EDITING. HOW DOES THAT WORK?
Typically I charge for video editing by the hour. It’s always a good idea to discuss your project and final Vision so I can give you an estimate on what kind of time it’s going to take.
Was projects like this and when we charge by the hour I like to make sure there is no surprises. For this reason we work in stages and phases and ask for approval at each benchmark.
That way if you want to make changes there is no mystery and you know what is going to cost and where we are at with a project. When a client asks if I can do something I always like to say yes, this way it’s up to you as the client as to whether or not you want to accept the extra charges for additional work.
As with most of our Productions we do ask for 50% down in order to begin to work. Fun projects like editing we can agree on the first benchmark and time it will take in order to get there and that can be used as a figure for 50% for the down payment.
HOW QUICKLY WILL MY PROJECT BE COMPLETED?
This is a question I am often asked from new clients. I generally I generally like to work quickly so I don’t leave projects hanging. the key to working quickly and getting a project produced is is to make sure that the project end result is clearly defined.
Before starting an anything I can give you a timeline and delivery schedules on work performed. Again I just need to make sure I know what the project and result is going to be and if it is ongoing work I can schedule accordingly.
If you are in need of a rush job or last minute emergency project, we can agree on a fair Rush charge and I can move it to the front of the workflow. With Rush projects that usually requires me working late night and overtime but I do accept Rush jobs.
ARE THERE EVER ANY HIDDEN FEES?
In the past I’ve worked for a lot of agencies and bigger Studios and one of the things that they often did that clients complained about was apply hidden charges and unexpected charges. Let me be clear I will never ever do this to any client.
You will always know ahead of time What charges are and what you’re going to be charged before I even accept a job.
Benchmarks on projects and phases are all approved before I move on to the next phase. I like to keep a clear line of communication open with my clients because that strategy helps create return clients.
WHO OWNS THE WORK AFTER A PROJECT IS COMPLETED?
When I do production work I’ll also include licenses for you as the client to use the property fairly for business and a commercial usage.
If I’m creating work that is going to be used in a library or in a stock form I need to know about it ahead of time so that I can Bill accordingly.
I will provide work-for-hire agreements if required.
In most cases if I create the work for you you pay me for it in full then you own it and you can do with it what you like except for cases of library and stock materials. In these cases we can work out a fair licensing agreement.
HOW DO I CHOOSE MUSIC FOR MY PRODUCTION?
We have access to a fairly large audio library in music library that is licensed for business and commercial use.
Many times with clients we do research ahead of time and they provide us with examples of things that they like or material being used by the competitors or business associates in related fields. We use this material to build a quick library of ideas and suggestions of music that will work for your production.
Generally we will take and send you MP3 samples or YouTube links to private videos and you can pick and choose which you prefer, or let us choose for you.
In some cases we have done that sample edits and used three or four different examples of Music bands we think will work and let the client choose which one they like the best.
All of this needs to be discussed ahead of time and is figured into the budget and timeline so there are no surprises.
MY PROJECT NEEDS A VOICE OVER, CAN YOU HELP WITH THIS?
I work closely with radio personalities television announcers and voice over professionals. I have a quality pool of professional talent to choose from and I do voice over work myself. You can choose your own voice over or choose from examples we can send you.
Depending on the quality of the talent there rates and availability will also determine additional voice over charges but as I’ve said previously I will do my best to make sure that there are never any surprise charges.
Voice over scripts can be generated from multiple resources. These resources can be everything from rewriting existing literature, product descriptions, web content, advertisements and others similar types of written content.
We can work with you to help develop a script that works within your timeline link the video and your budget. I personally provide rewriting Services since I have done so many voiceovers myself and oftentimes have had to go back into client scripts and rewrite them so they sound natural and professional.
I HAVE AN IDEA BUT I AM NOT SURE WHAT TO DO, CAN YOU HELP?
If you need help feel free to contact me and schedule a free consultation so we can discuss your idea and goals.
I’ve produced a lot of Productions both big and small with a wide variety of budgets. I can help break down the process making it easy to make decisions build a production outline and everything needed to complete a production including helping figure out a budget.
HOW DO I PAY FOR SERVICES AND IS IT SECURE?
Currently I use square up as an invoicing system and secure payment Gateway. It’s easy to use work on mobile devices and is safe and secure. Many clients use this to buy blocks of time and I have also created customized packages for newer clients and sent them links making it extremely easy to pay and track.
All major credit cards and debit cards are accepted.
I’ve also been using PayPal for over 13 years and have a business account set up under Gregson Studios since I do have quite a few clients that prefer PayPal.
These two payment methods, SquareUp and PayPal make it easy and safe for clients to pay online.
CAN YOU SET UP A YOUTUBE CHANNEL FOR MY PROJECT?
I provide specialized services and setting up Google accounts and customizing YouTube channels utilizing the new YouTube features. Most of which most people on YouTube do not use properly. Many aren’t even aware they exist.
I have extensive graphic design and branding experience. I can help bring these talents and knowledge two your YouTube branding and channel setup.
You can have multiple YouTube channels Associated to a Google account. I just need to make sure that I have safe access to the proper accounts. Contact me so we can discuss your current account setup and structure from there we can build YouTube strategy.
I also provide training videos and information on how to properly setup, maintain and optimize a YouTube Channel and Videos.
I HAVE VIDEO, PICTURES & GRAPHICS. CAN I USE ALL OF THESE IN MY VIDEO?
Yes, we can mix everything from multiple types of footage to graphics and photos into your video production.
The higher-quality the graphics are photo and higher resolution the better result we will get in final editing.
In some occasions I’ve had clients who had nothing but graphics and photos and need to produce a video to promote their company in a very very short time frame. Not only were we able to produce a quality video but we worked a little Mojo and produce the video at 4K resolution giving them some Google Priority on YouTube.
Images can be shared over as zip file collections, emailed, Dropbox, Google Drive Etc.
The basic process is to decide on the length of video you require and then write a simple script and develop a voiceover that fits on the timeline. From this point we usually add a music bed to edit to and work with. From there we add an intro and ending to establish the the feel of the production. And then we work to animate appropriate images over top of the voiceover and music. From here we can determine what kind of time and budgets we have available so we can start adding in more animation, motion graphics etc.
Gregson Studios - We're always looking for the next great client and project.
There isn't any project too big or too small, and were available to answer all your questions. Use the form below and it will email us directly and we will get back to you ASAP.